Resource library

Tech trends we see in 2025 and beyond (including Agentic AI)

As technology continues to evolve at an unprecedented pace, businesses are increasingly turning to innovative solutions to stay competitive. One such advancement is the emergence of agentic AI, a sophisticated form of artificial intelligence that empowers machines to operate with human-like autonomy. This paradigm shift enables AI systems to make decisions, understand context, and achieve…

How to leverage predictive analytics to make better decisions 

In an era where data is the backbone of strategic decision-making, predictive analytics emerges as a powerful tool for enterprises seeking to gain a competitive edge. By harnessing vast troves of data and applying advanced machine learning algorithms, businesses are equipped not only to forecast future trends but also to tailor their strategies based on…

Overcoming the overwhelm: How Enterprise Architects can get more support for technology led innovation  

Enterprise Architects (EAs), this one is for you!   If the constant pressure to align tech strategies with business goals has you feeling cornered, you’re not alone.   Today, you need to juggle numerous challenges—from siloed operations stalling projects to the rapid emergence of AI altering traditional frameworks. Yet, with the right strategies, EAs can transform…

Webinar: Assembling data products, the Lego way: fast, creative, and efficient

In this session, we’ll explore how applying platform thinking and a modular approach — inspired by the Lego way — can help organizations assemble data products faster, more creatively, and with greater efficiency.

August 26, 2025

How to leverage AI to create personalized customer experiences and transform business functions

There is no arguing that AI technology has been a game-changer for all business functions.   Automation can handle repetitive tasks, such as reminders and basic updates, freeing business managers and leaders to focus on high-value interactions that require empathy and strategic thinking.  In 2022, (which seems like yesterday, but in AI-years, it’s light years!), McKinsey…

Achieve customer-centricity through your data 

Customer-centricity in the digital age means placing the customer at the heart of every business decision, strategy, and process. It involves understanding and anticipating customer needs, preferences, and behaviors using data-driven insights and leveraging digital tools to enhance the customer journey.   Modern customer-centric businesses actively seek feedback and engage with customers across multiple channels to…